Standard onboarding is included in the recurring service and deliberately bounded. The order schedule states every allowance, so neither side discovers at week six that the data take-on was twice the size anyone planned for.
Setup, mapping, one cutover rehearsal, training sessions for agreed attendees and languages, and a defined number of rework hours by role. Data take-on names the source systems, supported formats, maximum rows, history and files, who owns cleansing and which reconciliation totals must agree before go-live.
One versioned order schedule records the customer and scope, inventory allowance, users and access, data take-on, delivery allowance, connection, support, usage, change control, at-limit behaviour, timing, commercials and exit. An empty field prevents the order being issued, which protects you from an open-ended engagement as much as it protects us.
We warn at the agreed threshold, then pause additional metered activity or obtain an approved top-up. There is no automatic unapproved charge, and existing records and export are always preserved. Current operations continue until acceptance, migration and rollback are authorised, with a named recovery owner.
A scope review is the only thing this website offers. It is a working conversation about your last hard operating cycle, and it ends with one recommendation, one engine and a dated payment calendar, or with an honest no.